Refund policy
I want you to love our stuff and will gladly accept returns, exchanges, and cancellations!
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
Unfortunately, the following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
CONDITIONS OF RETURN
If you are not satisfied with any of our products for any reason, you may return the unused portion of your product(s) within 30 days of delivery for either:
(1) an exchange for another product of equal value,
(2) a credit to be used towards another future order, or
(3) a refund of your purchase price.
Your refund, credit, or exchange will be issued/sent upon our receipt of the item, minus any shipping and return shipping costs, which are the responsibility of the buyer. For your convenience, you may request that a prepaid return shipping label be provided to you, the cost of which will be subtracted from your total refund amount. Refunds will be issued to the original payment method used to place the order.
QUESTIONS ABOUT YOUR ORDER?
Please contact us at mulberrycreektraditionals@gmail.com if you have any questions about or problems with your order.